Frequently Asked Questions

Everything you need to know about your Bianca Spender experience.

What is the standard shipping timeframe for domestic orders?

We offer express shipping on all Australian orders. Typically, your pieces will arrive within 1-3 business days for metropolitan areas and 3-5 business days for regional locations.

What is your return policy for full-priced items?

We accept returns on full-priced items within 14 days of delivery. Pieces must be in their original condition, unworn, unwashed, and with all designer tags still attached.

Do you offer international shipping?

Yes, Bianca Spender ships globally. International orders are dispatched via DHL Express and delivery times vary by destination, usually ranging from 5 to 10 business days.

How can I ensure I am selecting the correct size?

Each product page features a detailed size guide. Our collections generally follow standard Australian sizing. If you are between sizes, we recommend contacting our stylists for personalized fit advice.

Are your garments ethically produced?

We are committed to local production and ethical standards. A significant portion of our collection is proudly made in Australia, and we are accredited by Ethical Clothing Australia (ECA).

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and Apple Pay.